Privacy Policy
This Privacy Policy explains how Webfreeze Solution Private Limited, operating the TravBizz website and related TravBizz products and services, collects, uses, stores and protects information.
1. Scope
This policy applies to visitors of travbizz.com, people who request a demonstration or contact us, customers and authorized users of TravBizz products, and applicants or partners who communicate with us.
2. Information we collect
Information you provide
- Name, business name, designation, email address, mobile number and office details.
- Demo requests, support messages, project requirements and other communications.
- Account, billing and transaction information required to deliver purchased services.
- Content and business data submitted by authorized users through TravBizz products.
Information collected automatically
- IP address, browser, device, operating system, referring page and approximate location.
- Pages viewed, feature usage, login events, diagnostics and security logs.
- Cookies or similar technologies used for essential operation, preferences, analytics and security.
3. How we use information
- To respond to enquiries, schedule demos and provide requested information.
- To create and administer accounts, subscriptions, implementation and support.
- To operate, secure, troubleshoot and improve our website and software.
- To process payments, maintain records and meet contractual or legal obligations.
- To send service notices and, where permitted, relevant product updates. You may opt out of non-essential marketing.
4. How information may be shared
We do not sell personal information. We may share limited information with hosting, communication, payment, analytics, support or professional-service providers that help us operate TravBizz; with integration providers selected by a customer; during a corporate restructuring; or when disclosure is required by law, a valid legal process, security needs or the protection of rights.
5. Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, account administration, security, dispute resolution, backup cycles and legal or accounting requirements. Customer data is handled according to the applicable agreement and deletion or export process.
6. Your choices and requests
Subject to applicable law and verification, you may request access, correction, updating or deletion of personal information, withdraw consent where processing relies on consent, or raise a grievance. Some information may need to be retained where required for legal, security, contractual or record-keeping purposes.
7. Security
We use reasonable administrative, technical and organizational safeguards designed to protect information. No online system is completely secure, and customers should use strong credentials, restrict user access and promptly report suspected misuse.
8. International processing
Our service providers or customer-selected integrations may process information in different locations. Where applicable, we use contractual and operational safeguards appropriate to the service and applicable requirements.
9. Children
TravBizz is intended for businesses and authorized professional users. Our website and services are not directed to children.
10. Updates to this policy
We may update this Privacy Policy to reflect changes in our services, practices or applicable requirements. The revised version will be posted on this page with an updated date.
11. Contact and grievance requests
Webfreeze Solution Private Limited
TravBizz
S-02, 2nd Floor, C-77, Sector-2, Noida, Uttar Pradesh – 201301, India
Email: info@travbizz.com
Phone: +91-9521508406